- How to turn a raging hot head into a calm and compliant person
- What turns a calm and compliant person into a raging hot head
- What really goes on behind the scenes of a WPV event
- Real Threat Assessments that work
- Case studies
- Beyond the basics of WPV prevention
- Advanced tools to add to your current skills
- Counter-intuitive thinking while in crisis mode
According to Dr. Albrecht, while every situation involving human behavior (and especially potentially violent human behavior) is different, the following themes and questions may help you make a more accurate assessment of a person's potential behavior in a threat situation. Focus on his or her behavior in context; the level of risk to the employee or the organization; and what to do with or for all employees.
Some Possible Threat Questions:
We define the person making threats or putting others at risk as "the subject." This would include criminals with no connection to the organization; taxpayers, customers, or vendors; current or former employees; current or former partners of employees; or any person who engages in stalking behaviors toward an employee or uses e-mail or cyber-threats directed toward the organization.
- Is the subject troubled or troubling?
- How many times has the subject engaged in this behavior?
- In what specific ways is the subject harming our business?
- Who is afraid of this subject?
- Do we plan to keep the subject/employee or terminate him or her?
- Who else needs to get involved in this situation, inside or outside our firm?
- Are the police or legal system already involved (arrests, civil orders)?
Possible Risk Factors:
- Does the subject seem in touch or out of reality?
- Has the subject said or done things that make him or her seem paranoid, angry, suicidal or depressed?
- Does the subject have a sense of the future? At work or at home? Does he or she seem hopeful or hopeless?
- Does the subject have a history of substance abuse? A criminal history? A history of using violence, including domestic violence or child abuse?
- Does the subject own or speak a lot about firearms or other weapons?
- Do we have any knowledge that the subject has a head injury?
- Would you or other people label the subject as overly entitled or a "blamer"?
- How cooperative is the subject during this investigation or discussions?
- Does the subject's behavior seem more emotional (loud, angry, overtly threatening, blurts things out, etc.) or does it seem more unemotional (unusually quiet, loner behavior, to the point others are concerned)?
- Have we seen evidence of "targeted violence," that is, planning and preparation to hurt himself and/or someone else on the subject's part?
- Do we know of any third-party threats? Has the subject threatened someone by telling another employee, rather than directly threatening the target?
- Has the subject had a previous sexual or dating relationship with the target?